Shipping Policy

At Leo Textiles, we are committed to delivering our premium-quality bedsheets to your doorstep in a safe and timely manner. This Shipping Policy outlines our order processing, delivery timelines, shipping charges, and related guidelines to ensure a smooth and transparent shopping experience for our customers.

1. Shipping Area

We currently ship within India, covering all major cities and towns. (for international shipping, you can add details here if you offer it)

2. Order Processing Time

All orders are processed within 1–2 business days from the date of order confirmation.
Orders placed on Sundays or public holidays will be processed the next business day.

3. Shipping Methods & Delivery Time

We use trusted courier partners to ensure your order reaches you safely.

Shipping Type	Delivery Time (Estimated)
Standard Shipping	4–7 business days
Express Shipping	2–4 business days (if available)

Delivery timelines may vary slightly during peak seasons or due to local postal delays.

4. Shipping Charges

The shipping charges are calculated based on order weight and delivery location.
Final shipping cost will be shown at checkout before payment.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via SMS/Email.
Use this tracking number on the courier partner’s website to check real-time delivery status.

6. Delivery Confirmation

Orders are delivered to the shipping address provided by you.
In case you are unavailable at the time of delivery, the courier partner may leave a notice or attempt a re-delivery.
If you need to reschedule delivery, please contact the courier partner directly with your tracking number.

7. Incorrect Address / Failed Delivery

Please ensure your shipping address, pin code, and contact phone number are accurate.
Leo Textiles is not responsible for delays or non-delivery due to incorrect address details.
Additional shipping charges may apply if the courier returns the package due to customer address errors.

8. Damaged or Lost Shipments

If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery with photos and order details.
We will initiate an investigation and assist with a replacement or refund according to our Return & Refund Policy.

9. Customer Support

Have questions about your shipment?
📧 Email: info@leotextiles.info
📞 Phone: + 91 8043835886